A national award is in sight for Memory Opticians, Salisbury and Amesbury, for high standard of customer service.

The team is one of four finalists in the Customer Service Excellence Award category of the SightCare Awards 2019.

Memory also made the final for a Customer Service award after their nomination at the South Wilts Business of the Year Awards.

The SightCare Awards recognise the best independent opticians from across the UK.

The Customer Service Excellence Award rewards businesses that demonstrate special measures implemented to achieve outstanding customer service, satisfaction levels and evidence of strong customer loyalty.

Established in 1982, the family-run business operates in Salisbury and Amesbury.

Katie Memory, director and managing partner, said: “Excellent customer service is something we discuss every day, but it takes the hard work of our practice team to apply it and they’re always trying to  achieve this on a daily basis.

“We’ve always said that if you look after the customer, the practice will look after itself, so we’re delighted that the commitment that our team members have made to this has been recognised.

The winner of the award, along with the other categories, will be announced at a ceremony at the SightCare Conference on  September 16.

Memory Opticians Salisbury- 13 Catherine Street, Salisbury, Wiltshire SP1 2DF | 01722 410959

Memory Opticians Amesbury- 44b Salisbury Street, Amesbury, Wiltshire SP4 7HD | 01980 624065

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